Privacy Policy

Last Updated: October 18th, 2024

At B. Light Candles, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide when you visit our website or make a purchase.

By using our website or services, you agree to the practices described in this policy. Please read this Privacy Policy carefully.

We collect both personal and non-personal information to provide and improve our services. The types of information we collect include:

When you make a purchase or sign up for our services, we may collect the following personal information:

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment details (processed securely by third-party payment providers)

We collect non-personal information such as:

• IP address
• Browser type and version
• Device type
• Cookies and other tracking technologies (See Section 6 for more details)

The information we collect is used to:

• Process and fulfill orders
• Communicate with you regarding your orders or inquiries
• Provide customer support
• Improve our website and services
• Send you promotional offers, updates, and newsletters (with your consent)
• Prevent fraud and ensure the security of our website and users

We only retain your personal data for as long as necessary to fulfill these purposes unless a longer retention period is required by law.

We respect your privacy and do not sell, trade, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as shipping companies, payment processors, and email service providers. These companies are only allowed to use your information as necessary to provide their services.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses secure encryption methods (such as SSL) for data transmission, and we store your information on secure servers.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can unsubscribe from our marketing emails by following the "Unsubscribe" link in any email or by contacting us directly.

To exercise any of these rights, please contact us at B.lightcandles@outlook.com.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.

You can control the use of cookies by adjusting your browser settings to refuse cookies or to alert you when cookies are being used. However, please note that disabling cookies may limit some functionalities of the website.

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal data from a child under 13, we will delete it immediately. If you believe we have collected information from a child, please contact us at B.lightcandles@outlook.com.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically for any changes. Your continued use of the website after the updates signifies your acceptance of the revised policy.

If you have any questions or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us at:

B. Light Candles
Email: [email]
Phone: [phone number]
Address: [physical address]